October 13: Unraveling User Expectations

Join us on October 13 with Mahtab Rezai of Crux Collaborative as she speaks about how to unravel customer expectations.

User experiences perform a variety of functions: they inform, they educate, they enable people to accomplish tasks. Good experiences do these things in a way that pleases users and meets their expectations. But user expectations are not always obvious or consistent. We’ll discuss how purpose and familiarity are two factors that work together to form user expectations and how to use these two factors to create good user experiences.

RSVP for the October event!  Thank you to Leadpages for hosting and to Celarity for sponsoring!

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Membership in the UXPA Minnesota Chapter allows you to have many excellent benefits; in addition to sharing and networking with some of the most accomplished user experience professionals in the Twin Cities area. It includes membership on the free mailing list.

To join, go to the membership application and select "Professional" or "Student." To renew a membership, login as a member, go to the member profile page, and click on the "Renew until ..." button. UXPA Minnesota has a free mailing list to help the usability and user experience community stay in touch.


UXPA MN is no longer accepting applications for the 2016 Mentorship program which matches individuals who have a strong interest in user experience design with mentors from the greater user experience design profession. Watch this space for information on next year's program including application deadlines.

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