Have a question? Go to Wikipedia. Browse a discipline-specific archive. Follow your favorite expert's blog or tags. Or even just post your question online and hope people will help. This talk discusses studies that explore how online communities create, organize, and find information. From these, we can draw lessons on how social psychology, economics, and other sciences of human behavior can be harnessed to understand and then design effective online communities. In particular, we look at cases where computation and machine learning have the potential to improve the functioning of such communities. And in the process, we can derive insights into the future of searching in social media.
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2010 Jan 21:
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